Booking Policy

APPOINTMENTS + ONLINE BOOKING + ONLINE CONSULTATION FORMS

You can book online at estheticsbytania.com or via our online platform FRESHA app, by Phone 0633562903 to guarantee an appointment. Please note that messages left on the phone will be dealt with as soon as possible, the appointment will then be confirmed. 

*Please note that you will be asked to fill out a mandatory online consultation form before buying certain products. 


ARRIVING AT THE STUDIO


 If you are running late please contact the studio as soon as possible by phone to allow me to advise the best course of action. I will always do my best to accommodate late arrivals (within 10 minutes after your appointment) by performing the most complete treatment possible in the time remaining. (Does not include brow appointments or treatments less than 15 minutes long)

Unfortunately, arriving 15 minutes after the scheduled time of your appointment will result in the cancellation of your appointment, our cancellation policy will apply.

If you have a gift voucher and do not show up for your treatment or cancel less than 24 hours before your treatment time, you will forfeit your voucher.


  • Appointments will need to be pre booked. No walk in’s, as I am on my own and the studio door will be locked during an appointment.

  • Arrive on time for your appointment. If you are early, please wait outside and I will collect you once the client before you have left the studio. 

  • You will be asked to sanitize your hands before and after your treatment.

  • Keep belongings to a minimum.

  •  Please keep your mobile phone in your bag during the treatment we ask for phones to be silenced during the treatment time.

  • Please attend your appointment on your own.

  • The door will be locked throughout your appointment, and appointments will be strictly 1-1. 



PAYMENT

We accept the following forms of payment: Cash, Cheques, Gift Certificates, Visa, CB and MasterCard and for online bookings, PayPal.



GIFT CERTIFICATES

 Our gift certificates are available in any denomination. To purchase a gift certificate please contact our studio or use our online platform FRESHA or simply through our website estheticsbytania.com.



VOUCHERS

Vouchers can be purchased from our online platform FREASHA for any amount and are valid from one year from purchase date. Once past this date vouchers will no longer be accepted in the salon.

Vouchers are non-transferable, exchangeable or refundable

If a booking is made with the voucher and the appointment is missed the voucher will become invalid.



CANCELLATION POLICY

If you need to cancel your appointment, please call the studio or reschedule/cancel via our online platform FRESHA at least 24 hours in advance. This will allow time for us to offer the time slot to another client.  For missed appointments the full cost of the appointment will be charged in full.


DATA SERCURITY 

Personal details taken from clients during consultation procedures will be kept safe and in the strictest confidence. We would, on occasion like to send you details of open evenings and special promotions. If you would rather not receive these please let us know.


PATCH TESTING

Patch testing required for clients who have never had eyelash / brow tinting.


Contact Information

Questions about the Terms of Service should be sent to us at info@estheticsbytania.com